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Help FAQ

How to sell

Display Products Check Message Reply to Buyers

 

Step 1 Display Products (Attract Buyers)

Go to “My account > Products Manage > Add products” to add new products.

 

Complete the product information and click on “Submit”.

Step 2 Check Messages (Buyer’s Enquiries)

Sign in “My account”, then go to “Enquiry (current/ all time) > Enquiry List > Detail” to find out messages that buyers sent to you.

 

Step3 Reply to Buyers

Click on “Offer” to send an offer to the buyer, click on “Cancel” to close the transaction, click on “Accept” to create an order and come to “Payment”.

3. Payment

3.1 (Buyers) Paying for items

Go to “My account > Orders (current month/all time) > Detail” to check the order of “waiting payment”.

流程图: 可选过程: Fill in the required information, and then click on “Submit” to send payment, or “Save” to send later.流程图: 可选过程: Click on “Payment” after checking

 

 

 

3.2 (Suppliers) Receiving Payment

Sign in “My Account”, and click on “Orders (current month/all time)” > “Detail” of “Buyer paid’

流程图: 可选过程: Tips: Click on “Exception” if you don’t get the money.流程图: 可选过程: Enter your password and click on “Ok” to confirm receiving payment.流程图: 可选过程: Click on “Confirm Payment” after receiving the money.

4.      In customs. (Export)

Suppliers click on “Detail” of “Payment ready” in Order List, and then click on “Customs Application”.

 

流程图: 可选过程: Click on “Customs Application”流程图: 可选过程: Tips: Click on “Exception” if export customs is failed.

 

流程图: 可选过程: Complete the Export Customs Forms and click on “Submit” to update customs information, or “Save” to process later. 

 

 

 

5.      Shipping

Suppliers click on “Detail” of “Ready to ship” in Order List, and then click on “Ship”.

 

流程图: 可选过程: Click on “Ship”流程图: 可选过程: Tips: Click on “Exception” if ship is failed.

 

流程图: 可选过程: Complete the Shipping Form and “Submit” to update shipping information, or “Save” it to process later.

 

6.      Insurance

Suppliers click on “Detail” of “Need Insurance” in Order List, and then click on “Insurance”.

 

流程图: 可选过程: Tips: Click on “Exception” if insurance is failed. 流程图: 可选过程: Click on “Insurance”

 

流程图: 可选过程: Complete the Insurance Form and “Submit” to update insurance information, or “Save” to process later.

 

7.      In transit.

Supplier click on “Detail” of “In transit” in Order List, then click on “ Transport Success” to update automatically.

流程图: 可选过程: Click on “Transport Success” to update automatically.流程图: 可选过程: Tips: Click on “Transport Fail” if the transport is failed.

 

 

8.      In customs.(Import)

Buyers click on “Detail” of “Arrived in customs” in Order List, and then click on “Customs Clearance”.

流程图: 可选过程: Click on “Customs Clearance”流程图: 可选过程: Tips: Click on “Exception” if the import customs is failed.

 

 

流程图: 可选过程: Complete the Import Customs Clearance Form and click on “Submit” to update the information, or “Save” to process later.

 

 

9.       Receiving

Buyers click on “Detail” of “Receiving” in Order List, and then click on “Goods Received”.

流程图: 可选过程: Tips: Click on “Exception” if the delivery is failed. 流程图: 可选过程: Click on “Goods Received”

 

流程图: 可选过程: Complete the Receiving Form and click on “Submit” to the “End”.